Communication Is Key

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Elite Restoration celebrates 5th anniversary

By Mike McKenna

Most of the time, people aren’t happy to be calling Elite Restoration. But they’re usually happy after they have.

Elite Restoration is who you want to call if you’ve had a disaster at your home or business. Fire, mold, water, wind or radon may be the issue and for five years now, in the Wood River Valley, Elite Restoration is where you go for help.

  “We don’t always meet people in the best of circumstances,” said Jeremy Petersen, president of Elite Restoration. “People can be in a state of distress when they’re dealing with these issues and we try to be the calm in the storm. That’s why it’s super-rewarding to be able to help people in need.”

  Elite Restoration was founded in Twin Falls in 2009 and its mission to provide exceptional costumer service has allowed the business to expand to five locations across southern Idaho, including Bellevue, since 2016.

The company now employees over 125 professionals, specializing in fulfilling insurance requirements in four main categories: restoration from fire and smoke; cleanup from flood, water and wind damage; remediation for mold issues; and testing and remediation of radon.

Combined with their other company, Petersen Brothers Construction, which was established in 1971, Elite Restoration has become the “go-to” business for almost any remediation, reconstruction or commercial construction needs in the region.

“We do everything from restoration to commercial construction,” Jeremy explained. “We’ve got the experience, the equipment and the team to get any job done and we pride ourselves on doing the job well.”

Great customer service is the foundation of their success, Jeremy said, adding that having a strong staff makes that possible.

“We’re a very family-oriented business,” he said, as over 20 members of the local Elite team celebrated their five-year anniversary recently at their office and shop on South Main Street in Bellevue.

The Petersen family has been associated with quality construction in southern Idaho for over 50 years now. Jeremy’s grandfather, Perc Petersen, founded the family business and Jeremy is now the third generation to lead the company. Part of what Jeremy and his team most enjoy about the construction field, especially the restoration aspect, is that it always offers something new to deal with.

“Every time, it’s a new challenge and we enjoy that,” Jeremy said. Elite Restoration and Petersen Brothers are always trying to be on the cutting edge of the industry by tapping into the latest technology and advances.

An active member of The Chamber since they first opened locally, Elite Restoration is a very “community-minded” business, as Jeremy explained. Their staff has been part of everything from Hailey’s Days of the Old West Fourth of July Parade to helping out at the annual Thanksgiving Day Turkey Trot.

“We care about the community and always put our customers first,” Jeremy said. “Communication is the key. Good communication with the client and the insurance provider helps make sure that the owner is satisfied and that we’ve done our job well.”

  To find out more about Elite Restoration, go to elite-restoration.com or call (208) 788-9463.