An easier way to communicate with your healthcare provider
BY Marjorie Newman, LPN
St. Luke’s Family Medicine
Cold and flu season will soon be upon us. During this time, your doctor’s office may be very busy, with phone calls and patients needing to be seen. Providers are often working extra patients into their schedule, which limits the amount of time they have during the day to return phone messages. Consequently, it’s often the end of the day before they have time to return a patient’s call.
Wouldn’t it great if there were an easier way to get your medical question answered? What if you could ask your question at your convenience, no matter the time or day, and you didn’t have to worry about being available when your call was returned? Good news – there is!
MyChart allows you to email your medical questions to your provider at your convenience. Providers and their staff love MyChart, especially during cold and flu season.
MyChart allows providers to read and respond to patient questions more timely and efficiently than handling a phone message. It can also be more convenient for you, since they can respond to your question whether you’re available to answer the phone or not.
MyChart also gives you access to your lab results and immunization records. You can even request prescription refills and appointments via MyChart.
If you’re traveling and have a medical emergency, MyChart allows you to access your medical records, providing vital medical information.
MyChart is easy to sign up for and easy to use. Just stop by your provider’s office for your personalized access code and you’re on your way. For more information on the benefits of using MyChart, visit stlukesonline.org/mychart.
Remember to get your flu vaccine to help you stay healthy through the season. Walk-in hours are available to receive your flu shot vaccine at the St. Luke’s Wood River Family Medicine Clinic in Hailey: Oct. 11 – Nov. 10, Tuesdays and Thursdays, 9 a.m.–12 p.m. and 1–5 p.m.
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