{"id":8502,"date":"2016-08-12T16:47:29","date_gmt":"2016-08-12T16:47:29","guid":{"rendered":"https:\/\/idsunmedia.com\/?p=8502"},"modified":"2016-08-12T16:47:29","modified_gmt":"2016-08-12T16:47:29","slug":"idaho-independent-bank-keeps-focus-on-customer-service","status":"publish","type":"post","link":"https:\/\/woodriverweekly.com\/index.php\/2016\/08\/12\/idaho-independent-bank-keeps-focus-on-customer-service\/","title":{"rendered":"Idaho Independent Bank Keeps Focus On Customer Service"},"content":{"rendered":"
\"Idaho
Idaho Independent Bank staff members pose in their office in Ketchum. Photo by The Chamber<\/figcaption><\/figure>\n

Idaho Independent Bank in Ketchum does things a little differently and that\u2019s just the way branch manager Alex Stoll likes it.<\/p>\n

\u201cOur company was started in 1993 during the era of bank mergers as a way to fill the void left by community banks that had been acquired,\u201d Alex said during a recent interview. \u201cOur philosophy has always been focused on the type of customer service that only a community bank can provide.\u201d<\/p>\n

Having started in banking in the late \u201880s, Alex has seen many changes in the industry which led to today\u2019s banking landscape.<\/p>\n

\u201cOne of the biggest changes was that customers went from having a name to being treated like a number,\u201d Alex notes. \u201cAs a community bank, we can provide a personalized touch and can take a lot more into consideration when we\u2019re working with a client on financing or helping them develop an appropriate savings plan.\u201d<\/p>\n

When asked about some of the biggest changes she\u2019s seen in the industry, Alex is quick to note, \u201cI miss the higher rates of return for people investing in simple things like savings accounts and CDs. The changes in higher-earning savings plans has definitely created a generational shift away from those types of investments.\u201d<\/p>\n

Of course, with new ways of banking come new ways of saving as well. \u201cWe work with many of our clients to help them navigate through the different options they have to create a savings plan that fits their current needs,\u201d Alex adds. \u201c401Ks are still a good option but, in addition, there are many different types of accounts, including some that can help with health insurance and medical costs.\u201d<\/p>\n

As a recent transplant to the Wood River Valley, Alex quickly became involved with several organizations, including Rotary, The Community Library and St. Luke\u2019s Volunteer Corps.<\/p>\n

\u201cI love that there\u2019s so much to do in the Valley and surrounding area,\u201d Alex notes. \u201cI like to ski and waterski and have already had a chance to float the Middle Fork of the Salmon River. Being introduced to all that the area offers has been a great experience.<\/p>\n

\u201cI\u2019m also very happy to be a part of The Chamber,\u201d Alex adds. \u201cI\u2019ve worked with the local chamber of commerce in previous cities and it\u2019s always been a great way to get to know the business leaders and stay connected to the community. I\u2019m looking forward to becoming more involved as The Chamber takes on a new roll for the Valley.\u201d<\/p>\n

Jeff Bacon is The Chamber\u2019s membership director. For more information, visit www.haileyidaho.com or call The Chamber at (208) 788-3484.<\/i><\/p>\n","protected":false},"excerpt":{"rendered":"

Idaho Independent Bank in Ketchum does things a little differently and that\u2019s just the way branch manager Alex Stoll likes it. \u201cOur company was started in 1993 during the era of bank mergers as a way to fill the void left by community banks that had been acquired,\u201d Alex said during a recent interview. \u201cOur […]<\/p>\n","protected":false},"author":1,"featured_media":8503,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tdm_status":"","tdm_grid_status":"","_pvb_checkbox_block_on_post":false,"footnotes":""},"categories":[70,38],"tags":[],"class_list":{"0":"post-8502","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-chamber-corner","8":"category-sponsored"},"_links":{"self":[{"href":"https:\/\/woodriverweekly.com\/index.php\/wp-json\/wp\/v2\/posts\/8502","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/woodriverweekly.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/woodriverweekly.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/woodriverweekly.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/woodriverweekly.com\/index.php\/wp-json\/wp\/v2\/comments?post=8502"}],"version-history":[{"count":0,"href":"https:\/\/woodriverweekly.com\/index.php\/wp-json\/wp\/v2\/posts\/8502\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/woodriverweekly.com\/index.php\/wp-json\/wp\/v2\/media\/8503"}],"wp:attachment":[{"href":"https:\/\/woodriverweekly.com\/index.php\/wp-json\/wp\/v2\/media?parent=8502"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/woodriverweekly.com\/index.php\/wp-json\/wp\/v2\/categories?post=8502"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/woodriverweekly.com\/index.php\/wp-json\/wp\/v2\/tags?post=8502"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}